![]() ![]() My telephone number is 27384919 and have your Trib combo unlimited plan for broadband.The internet service is erratic and it frequently disconnects. MTNL Broadband - Apathy of persons in charge towards customer complaintsSir, the official disconnected the phone.Įven contacting Public Grievance Cell of MTNL on 23356666 andfax) has not yielded any positive response from MTNL. Thereafter I received a call from MTNL asking me "aapka phone theek hai?" Before I could say that it is not the phone but the internet which is faulty. I contacted him on 9th June'2008 after many dial attempts and he said that it will be done. I again telephoned customer care and this time they said that I should get in touch with Area Manager (Dwarka), New Delhi. No one from MTNL even asked me about the problem. They said the problem is with the frequency on my telephone line and would be rectified in 24 hours. I registered a complaint about it on customer care (1504) and they gave me complaint number : 41601394 on 4th June'2008. The ADSL light never remains stable for more than a minute and starts flickering off and on. The broadband connection on my telephone number has been performing erratically. ![]()
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